WHAT IS OUR DELIVERY COVERAGE?
We endeavour to service all our customers across India, we currently work with leading shipping partners. We service over 27000+ Zip Codes for COD too across India.
WHAT ARE YOUR SHIPPING CHARGES?
Currently we levy no shipping fee to our customers across India.
HOW DO I KNOW WHEN MY ORDER WILL BE SHIPPED OUT?
Once you place your order, you will receive an order confirmation mail at the email ID you provided. Upon goods being shipped you will receive a email with your tracking number and all relevant details to track / view your order status.
IN HOW MANY DAYS WILL I RECEIVE MY ORDER?
We will ship your orders upon confirmation with 3 working days, the orders will generally reach you within 10 days from the date of dispatch.
Considering the current COVID Pandemic we are working closely with our shipping partners to ensure least delays.
HOW DO I TRACK MY ORDER?
You can track the order with the website link and tracking number provided to you. Further you will receive a email from the shipping partner too with details.
WHAT DO I DO IF MY ORDER IS DELAYED?
While we endeavour to ensure all orders are received within the stiputaled timeframe we are always happy to assist you in anyway, please drop a email to firstname.lastname@example.org and we will respond within 24 hours.
DELAY DUE TO force majeure
Smart Living Retail Pvt Ltd will not be held responsible for inadvertent delay in delivery due to force majeurelike political disturbance / fog / storms / strikes / flight delays / fire / riots / natural calamities / network changes / paperwork discrepancies /
However, our Customer Service team will ensure you are kept updated in case of any such unforeseen circumstances.